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At Atvi.Fit, we are committed to ensuring a seamless and satisfying shopping experience for our customers. Please read through our shipping policy for important details regarding the delivery of your orders.
- Dispatch Timelines:
Standard Products: All non-customized products will be dispatched within 2-3 business days from the date of order confirmation.
Customized Products: For customized products, dispatch will take place within 7 business days from the date of order confirmation.
Note: Business days exclude weekends and public holidays.
- Delivery Timeframe:
Delivery timelines vary depending on the shipping address and courier service availability in your region. Once your order is dispatched, you will receive a tracking number to monitor your package’s progress.
- Shipping Charges:
Shipping charges, if applicable, will be clearly mentioned at the time of checkout.
Free shipping may be offered on certain promotions or minimum order values as specified on the website.
- Tracking Your Order:
After your order is dispatched, you will receive a confirmation email or SMS containing your tracking details.
Use the provided tracking number to check your order status on the courier partner’s website.
- Delivery Delays:
While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as:
- Weather conditions
- Supply chain disruptions
- High demand during festive seasons
If there are any delays with your shipment, we will notify you promptly and keep you updated on the status of your order.
- Order Issues:
For any concerns regarding your order, please contact our customer support team at care@atvifit.com or +91 90045 59411.
Kindly provide your order number and details to assist us in resolving the issue quickly.
- International Shipping:
Currently, Atvi.Fit ships within [Country/Region]. For international shipping inquiries, please reach out to our customer support team.
Thank you for choosing Atvi.Fit! We value your trust and look forward to delivering quality products to your doorstep